UP TO 20% OFF STOREWIDE + FREE SHIPPING OVER $99

FAQs

What Shipping Methods Are Available?

All of our orders within Australia are shipped via Sendle or Australia Post depending on location. You can choose standard or express shipping at checkout.

How much is shipping?

Our delivery fee within Australia is currently $8.95 for Standard Delivery and $11.95 for Express Post. All international orders outside of Australia are set a flat-rate cost of $11.95 AUD

How do I place an Order?

Placing an order is simple! All you need to do is find the product that you wish to buy, add it to your cart, press the shopping bag in the top right corner or press 'checkout'. Once you have done this, all you need to do is fill out your shipping information so we can send the items to you! If you require any further help, you can call or email us.

What Payment Methods Are Accepted?

We accept almost all payment providers! To name a few, we accept Mastercard, VISA, PayPal, Afterpay, ApplePay, GooglePay and many more! In the unlikely event that a payment doesn't go through please contact us and we will try and resolve the issue for you as soon as possible, or check you have the correct amount of funds to complete the payment.

How is my order packaged?

Our main way of packaging our products via Sendle's 500g 100% Compostable and Carbon Neutral delivery bags with biodegradable packing peanuts to keep your items safe, both domestically and internationally. For larger quantity orders, we package our orders in cardboard boxes.

Do You Ship Internationally?

YES! We currently ship Worldwide!

Do I have to pay anything to return my items?

If you wish to return your items, you are fully responsible for the cost of returning the items. Please contact us prior to return or contact us for further information on returning your item.

How do I return an item?

To return an item you can make an enquiry with us at anzfo5@gmail.com

Can I become an affiliate?

Want to get paid to sell our products? Now is your time! Just click the "Become an Affiliate" tab at the top of the page, or click on the sidebar on phones and tablets. Our affiliate program is completely free to join and easy to setup, our affiliate program offers you 10% commission for every sale you make through a referral. For example, if you made a sale for us and the product was worth $25, we pay you $2.50

Do you have a rewards or loyalty program?

Yes we do! See that little green gift box in the bottom right corner? Open it up and it'll take you right to our Rewards Program! Through our Rewards Program you can earn points and discounts from our store.

How do you choose whats brands & products to stock?

Here at Anzfo we only stock the best products sourced by us that we feel suits ourselves and customers' lifestyles. Every product we list is inspected to be as plastic-free, non-harmful, natural ingredients, biodegradable and cruelty free as possible. We do not source any products from China or any non-Australian manufacturing companies.

I am a brand and would like to sell my products on Anzfo, how do I do this?

If you think your brand suits our website and you would like to sell on Anzfo please contact us at anzfo5@gmail.com or 0416825717 with the following information: "Name / Brand Information about your brand: Link to your website (optional) Link to your social media Any further information" We carefully select the brands we work with and there is no guarantee your application will be accepted if we do not think your products will be a suitable fit.

WHAT DO I DO IF MY QUESTION ISN'T COVERED HERE?

If you cannot find the answer to your question here, we recommend you go to our 'Contact Us' page and let us know your questions!

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